Elements Catalyst - service catalog optimization for JSM
OVERALL RATINGS
INSTALLS
27
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appDeliver user-centric, cost-effective services, with smart service catalog insights. Improve portal experience and keep users happy
Get instant clarity on service catalog performance
Make data-driven decisions to elevate your service catalog to first-class. Spot gaps, fix outdated or messy request types, and uncover opportunities with powerful usage analytics—right out of the box.
Make service costs crystal clear
Easily manage and track service costs in the back office to stay on top of budgets. Display prices upfront in the portal to inform requesters, reduce confusion, and enable smarter, more confident decisions.
Give your customers a seamless service experience
Keep your catalog accurate, complete, and up to date. Make it easy for employees or customers to find what they need—saving time, cutting friction, and boosting satisfaction. All with less effort on your end.
More details
Join our early-adopter program and get the opportunity to co-build the app with us by sharing your feedback. Book a call with our PM!
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Say goodbye to shadow IT: turn your customer portal into your organization's most efficient requesting channel.
Empower service management teams in JSM with the data-driven insights they need to maintain a current, relevant and high-performing service catalog. Enrich your catalog items with pricing details. Monitor performance, identify gaps, and manage costs effortlessly to enhance transparency, improve decision-making, and deliver a seamless portal experience that boosts customer satisfaction.
🎨 Key Features
- Get a service provider view of your request types displayed on the customer portal
- Display service costs and prices on JSM portal
- Get detailed service-level analytics
- Get change history of your request types
🔐 We are SOC2 Type 2 compliant.
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Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programTrust center
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Elements Catalyst - service catalog optimization for JSM integrates with your Atlassian product
Version information
Version 6.5.0•for Jira Cloud
- Release date
- Jun 11th 2025
- Summary
- New features
- Details
- Additional charts were added to the Dashboards: Underutilized request types, Unused Request types
- The service catalog update timestamp is now displayed
- Payment model
- Paid via Atlassian
- License type
- Commercial